So this family I was supposed to see this morning (the one that the woman with the 3 day old baby was coming to observe) ... our office staff called yesterday to confirm and apparently he said he couldn't promise to come because he didn't have transportation and had to find a ride. I should mention that he made the appointment months ago, and we have a city bus system that comes close. What I didn't know last night is that he told our staff that we were racist because we don't have a separate facility near his home. We have ONE office, pretty much exactly in the center of a very large district. Which apparently makes us racist!
Of course, he didn't show up. And the woman 3 days post-childbirth did, not having been informed that he refused to come. We told her she would have been welcome to observe our earlier session and she said it would have been no problem for her to come earlier, since she was up very early with the baby. Since they didn't tell her that, and there were no other second sessions, and this was the last eval scheduled before winter break, she completely missed any opportunity to observe.
